Frequently Asked Questions

Yes. Since July 2020, all privately rented properties in England must have a valid EICR at the start of each new tenancy and at least every 5 years. Failure to comply can result in civil penalties of up to £30,000. We'll send you a reminder well before your certificate expires.

If your property fails (receives a C1 or C2 classification on an EICR, or fails a gas check), the report will outline the required remedial work. You can arrange remedial work and a follow-up visit through PropAssess at a discounted rate.

A standard UK rental property typically requires an Energy Performance Certificate (EPC) rated E or above, an annual Gas Safety Certificate (CP12) if gas is present, and an Electrical Installation Condition Report (EICR) every 5 years. HMOs have additional licensing requirements.

Gas Safety Certificates (CP12) are a strict legal requirement for landlords and must be renewed annually (every 12 months) by a registered Gas Safe engineer.

Once you complete an inspection through us, we track your certificate expiry dates. You'll receive automatic email and SMS reminders at 90, 60, and 30 days before they expire.

Yes! You can book a renewal inspection in just a few clicks. We'll pre-populate your property details and assign an accredited local engineer.

Absolutely. Our dashboard is built for landlords and letting agents managing portfolios of any size. You can track all certificates, bookings, and compliance statuses across all your properties in one place.

Absolutely. Bundling inspections — such as Gas Safety + EICR, or EPC + Fire Risk Assessment — saves you time, minimizes disruption for tenants, and reduces the overall cost.

Most appointments are scheduled within 48 to 72 hours of booking. For urgent compliance needs, we offer priority slots in select areas.

Yes, 100%. Every engineer is fully vetted, holds active accreditations (Gas Safe, NICEIC, etc.), carries public liability insurance, and undergoes enhanced DBS checks.